Privacy Policy

1. Introduction

At Urja Exim, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.urjaexim.com) or communicate with us. By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, company name, phone number, email address, and postal address (when you contact us or place an order).
Non-Personal Information: Browser type, IP address, device information, and website usage data (for analytics and site improvement).

3. How We Use Your Information

Your information is used to:

Process and fulfill orders or inquiries.
Communicate with you regarding your orders, products, or services.
Improve our website, services, and customer experience.
Send updates, offers, or promotional content (only if you opt in).

4. Data Protection

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, while we strive for data security, no online transmission can be guaranteed 100% secure.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information only with:

Trusted service providers (e.g., logistics or payment partners) to fulfill your order.
Legal authorities if required by law or to protect our business interests.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some site functions may not work properly.